Where do we fit in?
IT Management & Support Services
At commonKIN we’ve worked alongside companies that have millions of customers, where IT is at the heart of internal and external communications. Nowadays, in order to remain competitive, no company can afford to neglect this aspect of their business. This is why commonKIN provide IT management and support services for SMEs.
IT challenges can take months to resolve completely, and so we understand that time is a precious asset to smaller businesses. That’s where we enter the fray – removing much of the hassle for you by utilising the skills of our Key Partners and providing small business IT support and solutions.
Imperfect systems, imperfect business.
Functioning IT Is Critical
With technology evolving continuously, with it getting ever better, having the right systems in place can truly give a business a competitive edge. IT must therefore be an essential part of every modern organisation, otherwise you'll quickly fall by the wayside. Taking into account your strategic goals we will work with you to put in place an appropriate strategy.
Server & Email Management
When your systems are down, you're losing opportunities. Having these properly setup and managed will ensure you're online and contactable and that any possible downtime is minimised.
Hardware & Software Support
Depending on your IT requirements along with our economies of scale and those of our Key Partners, we can assist you in sourcing the right system at the most cost effective prices.
We'll have a friendly initial chat about your business; its history, what challenges you're facing and your vision for its future. We'll then outline where we think commonKIN could help you out.
Discovery & Evaluation
Once we've established the areas of the business you need help with, we'll analyse the specific sections in more depth, speaking to the relevant members of your team in the process.
Objective Setting & Service Requirements
Together, we will formulate our objectives before then creating an action plan detailing how we will achieve our goals. If applicable, we'll select the right partners for you from our Key Partner Network.
Working together we will implement the agreed action plan(s), ensuring that our key objectives are met in the most efficient manner.